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Privacy Policy

Your privacy is important to us. Learn how we protect and use your information.

Secure Protection

We use industry-leading security measures to protect your personal information.

Transparent Practices

We clearly explain how we collect, use, and share your information.

Your Control

You have choices about how your information is used and shared.

Privacy Notice

Last Updated: January 1, 2024

Information We Collect

We collect information about you from the following sources:

  • Information you provide on applications and other forms
  • Information about your transactions with us or others
  • Information we receive from consumer reporting agencies
  • Information from your use of our digital services

How We Use Your Information

We use your information to:

  • Process your applications and transactions
  • Provide you with financial products and services
  • Verify your identity and prevent fraud
  • Comply with legal and regulatory requirements
  • Improve our products and services
  • Communicate with you about your accounts

Information Sharing

We may share your information with:

  • Companies that perform services for us
  • Other financial institutions with which we have joint marketing agreements
  • Government agencies and law enforcement as required by law
  • Credit bureaus and similar organizations

We do not sell your personal information to third parties for their marketing purposes.

Your Privacy Choices

You have the right to:

  • Opt out of certain information sharing
  • Limit marketing communications
  • Access and correct your personal information
  • Request deletion of certain information

Security Measures

We maintain physical, electronic, and procedural safeguards to protect your information, including:

  • 256-bit SSL encryption for online transactions
  • Multi-factor authentication for account access
  • Regular security audits and monitoring
  • Employee training on privacy and security

Cookies and Online Tracking

We use cookies and similar technologies to enhance your online experience. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes as required by law.

Contact Us

If you have questions about this privacy policy or want to exercise your privacy rights, contact us:

Privacy Officer

Capital Credit Union

123 Main Street

City, ST 12345

Phone: (555) 123-4567

Email: privacy@capitalcu.com